Bassetlaw District General Hospital

Bassetlaw District General Hospital 2024-03-12 Person 5 5 0

I had to wait 10 months for my appointment which has adversely affected the result of my foot operation. This is ridiculous. Thousands of pounds of the NHS's money wasted for a 15 minute appointment. I only got my appointment after making a complaint and then I was given a cancellation. Once I was offered the appointment I was notified by my Doctor and the Clinic. I was seen earlier than the appointed time. The Clinician greeted me with a smile and introduced himself. He made me feel at ease and explained what was happening at all stages. I was very happy with the appointment.

My first paragraph says it all. The ridiculously long waiting time! The appointment was perfect and as far as I'm concerned could not have been improved.

Bassetlaw District General Hospital 2024-03-09 Person 5 5 0

The consultant was polite, courteous and saw me before my appointment time which was brilliant as I had taken an hour off work for the appointment. Everything was explained which was appreciated.

On this occasion I can’t pin point anything other than not being sure where to go to get to clinic with the works that are going on.

Bassetlaw District General Hospital 2024-03-06 Person 5 5 0

The Dr was very pleasant she was actually lovely, she was patient, caring and very compassionate. Definitely would loved her to test my child again for her eyes It was for this appointment Orthoptics Tuesday 5 March 2024 at 1:30pm Orthoptics (Ref: ORTOP ) Also my girl is aged 2 filling this out is her parent.

When booking in, make it more clear what the main waiting area is for ophthalmology as I sat in main waiting area and got moved which made me late to my appointment.

Bassetlaw District General Hospital 2024-03-02 Person 5 5 0

Didn’t have to wait long the lady was very polite and helpful

Sign post it better from all car parks

Bassetlaw District General Hospital 2024-03-01 Person 5 5 0

Seen very quickly. Delt with my appointment. Set up a review as well.

Very quickly seen

Bassetlaw District General Hospital 2024-02-28 Person 5 5 0

Seen promptly on time, young doctor was polite, kind and gentle. All my questions were answered to my satisfaction. Thank you

No

Bassetlaw District General Hospital 2024-02-27 Person 5 5 0

Didn't wait long for an appointment. Was seen on time. Very friendly staff.

Nothing

Bassetlaw District General Hospital 2024-02-16 Person 5 5 0

Was very well informed about my treatment and what was going to happen the staff was very polite and answered my questions

Nothing comes to mind

Bassetlaw District General Hospital 2024-02-14 Person 5 5 0

Didn’t have to wait very long at all to be seen and was dealt with promptly and professionally

Nothing

Bassetlaw District General Hospital 2024-02-14 Person 5 5 0

Appointment was kept promptly but I didn’t feel rushed. The podiatrist took time to look at my history and explained the outcomes of the operation on my future walking. He recommended various types of walking shoes which was especially valuable to me because I am a walker. He took a new mold for my insoles which are needed following my op. Very good service given by a very professional person

Nothing. Excellent service. Thank you NHS